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How to claim:

A member or dependant may only claim for medical services rendered on or after the date on which he or she becomes a member or dependant.

Please refer to your membership card in this regard.

When visiting a medical service provider, ask whether he or she submits medical accounts to NMC directly. If not, you are liable to submit the provider’s account/ claim to NMC.

Most service providers prefer to submit claims directly to NMC on behalf of the members. In this case, claims are paid directly to the medical service providers.

However, it is still the member’s responsibility to settle any levy or excess directly with the medical service providers. If your service provider claims directly from NMC, kindly sign his or her account immediately after each consultation or treatment.

This confirms that you have in fact received the treatment/medicine from the service provider.

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